FAQs

All the answers to your questions can be found here!

How does the app sort products in the collection ?

You can choose both the order and layers for sorting. Pick any order you like and set up the layers how you want. The collection will be sorted based on your chosen order, applied from top to bottom on each layer.

How all the sold out products are pushed down automatically ?

It's simple. Just put the out-of-stock products at the bottom layer. The app sorts products from the top down, so all the sold-out items will be moved down automatically, but you must set how often you want your collection to be sorted using sort frequency.

Is it required to make any pre settings in the store to use app?

Yes, you need to make sure that the sort order in the store should be selected 'Manually' for the app to be functional and working.

Can I sort all collection at once ?

Yes, you can sort the all the collections at once using 'Global Settings.' You can set sorting rules globally that apply to all collections.

Can I sort collections individually ?

Yes, you can sort each collection separately. App provides you an option to apply sort rules for each collection.

Can I edit sorting rules and sort any collection immediately ?

Yes, You can edit sorting rules and manually run collection sort immediately just by clicking on 'Sort Now' button.

What happens to the collection's sorting order when it is disabled in the app?

If the sorting for a collection is disabled in the app then sorting order will return to the original arrangement.

Can I get any assistance to setup app in my store ?

Sure. we can provide a live demo of the app. Just send us a demo request to our support team (support@jediapps.com). Also if required we can configure the app on behalf of you as per your use case.

Whom to contact in case of any queries?

You can write to us at support@jediapps.com in case of any queries.

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